Who is Donna Robinson?
April 9th, 2008 by P. M. BarendtWow. Note: you do not want to make this mistake. Be careful when trying to automate the sending of mass e-mails.
Dear Donna Robinson,
As a valued ######## cardmember,
you are eligible for this special offer.
Dear ################### BARENDT:
On Wednesday, April 9th you received an email with the subject line “Get $25 From Citibank”. We recently discovered that the email we sent to you incorrectly contained the salutation “Dear Donna Robinson” rather than “Dear ######## BARENDT”. We apologize for the confusion this may have caused and want to assure you that the email is a legitimate ######## card email.
If you have any questions, please call the Customer Service number on the back of your card.
Again we apologize for the inconvenience, and thank you for being a valued ######### cardmember.
Regards,
Customer Service
I hope Donna Robinson is an employee, and not some poor customer!
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