.  :  |  A R C H A I C  |  :  .     ______________
           .  :  |   N E T W O R K S  |   :  .

Wow. Note: you do not want to make this mistake. Be careful when trying to automate the sending of mass e-mails.

Dear Donna Robinson,

As a valued ######## cardmember,
you are eligible for this special offer.

Dear ################### BARENDT:

On Wednesday, April 9th you received an email with the subject line “Get $25 From Citibank”. We recently discovered that the email we sent to you incorrectly contained the salutation “Dear Donna Robinson” rather than “Dear ######## BARENDT”. We apologize for the confusion this may have caused and want to assure you that the email is a legitimate ######## card email.

If you have any questions, please call the Customer Service number on the back of your card.

Again we apologize for the inconvenience, and thank you for being a valued ######### cardmember.

Regards,
Customer Service

I hope Donna Robinson is an employee, and not some poor customer!